EGI Document 661-v5
D3.3 USER COMMUNITY SUPPORT PROCESS
- Public document
- The document aims to serve as an important asset for potential users of the European Grid Infrastructure to understand the scope and level of support that they can expect from EGI. This also constitutes a handbook for NGIs that wish to provide support services for users and that would like to join their national efforts to the complex landscape of EGI user support mechanisms.