MS429 EGI Service Level Agreements and Operations Level Agreements framework

Permalink:

https://documents.egi.eu/document/2239

Document #:

EGI-doc-2239-v3

Document type:

Submitted by:

Unknown

Updated by:

Unknown

Document Created:

10 Jun 2014, 17:39

Contents Revised:

15 Jun 2014, 01:56

Metadata Revised:

15 Jun 2014, 01:56

Abstract:

MS429 describes the advancements made in PY4 with respect to EGI Operational Level Agreements for services provided by EGI.eu, RPs and RCs, the current status of performance reporting and the PY5 work plan. The milestone also includes an assessment of the status of Service Level Agreements with Technology Providers.

CHANGE LOG
In Amendment 3, MS517 “Service Level Agreement with a Software Provider” PM48 was merged with “Operational Level Agreements” changing title of the milestone to “EGI Service Level Agreements and Operations Level Agreements framework”

Files in Document:

• EGI-InSPIRE MS429 final (docx) (EGI-MS429-final.docx, 240.0 kB)
• EGI-InSPIRE MS429 final (pdf) (EGI-MS429-final.pdf, 555.3 kB)

Topics:

• Activities:Operations
• Finished Projects:EGI-InSPIRE

Authors:

• Unknown

Keywords:

OLA SLA