EGI Document 2239-v3

MS429 EGI Service Level Agreements and Operations Level Agreements framework

Permalink:
https://documents.egi.eu/document/2239
Document #:
EGI-doc-2239-v3
Document type:
Status:
FINAL
Submitted by:
Unknown
Updated by:
Unknown
Document Created:
10 Jun 2014, 17:39
Contents Revised:
15 Jun 2014, 01:56
DB Info Revised:
15 Jun 2014, 01:56
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  • Public document
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Other Versions:
EGI-doc-2239-v2
14 Jun 2014, 20:37
EGI-doc-2239-v1
10 Jun 2014, 17:39
Abstract:
MS429 describes the advancements made in PY4 with respect to EGI Operational Level Agreements for services provided by EGI.eu, RPs and RCs, the current status of performance reporting and the PY5 work plan. The milestone also includes an assessment of the status of Service Level Agreements with Technology Providers.

CHANGE LOG
In Amendment 3, MS517 “Service Level Agreement with a Software Provider” PM48 was merged with “Operational Level Agreements” changing title of the milestone to “EGI Service Level Agreements and Operations Level Agreements framework”
Files in Document:
Keywords:
OLA SLA

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