MS502: DMSU Operations Procedures

Permalink:

https://documents.egi.eu/document/69

Document #:

EGI-doc-69-v2

Document type:

Submitted by:

Steven Newhouse

Updated by:

Steven Newhouse

Document Created:

08 Jul 2010, 13:11

Contents Revised:

27 Jul 2010, 11:22

Metadata Revised:

27 Jul 2010, 11:22

Abstract:

Describes the interaction of the Deployed Middleware Support Unit with the front line helpdesk and the third line support in the external software projects.

Files in Document:

• DMSU Operations Procedures (EGI-MS502-69-V4.doc, 421.5 kB)

Topics:

• Finished Projects:EGI-InSPIRE

Authors:

• Michael Gronager

Notes and Changes:

External reviewed and updated accordingly.

Referenced by:

• EGI-doc-70: Feedback from MS502 - from the moderator