EGI Document 1134-v7

MS511 Deployed Middleware Support Unit Operations Procedures

Permalink:
https://documents.egi.eu/document/1134
Document #:
EGI-doc-1134-v7
Document type:
Status:
FINAL
Submitted by:
Michel Drescher
Updated by:
Erika Swiderski
Document Created:
09 May 2012, 10:09
Contents Revised:
07 Aug 2012, 15:04
DB Info Revised:
07 Aug 2012, 15:04
Viewable by:
  • Public document
Other Versions:
EGI-doc-1134-v6
07 Aug 2012, 15:03
EGI-doc-1134-v5
03 Aug 2012, 10:03
EGI-doc-1134-v4
23 Jul 2012, 12:23
EGI-doc-1134-v3
19 Jul 2012, 10:29
EGI-doc-1134-v2
28 Jun 2012, 13:11
Abstract:
This document is an extensive update of MS502 and MS507. It provides an overview of current DMSU operational procedures. Agreed changes in the relationship to technology providers, in particular the ticket follow-up are discussed. Metrics evaluating both DMSU and TP performance are presented. Finally, a proposal of reorganisation of the EGI software support is outlined.
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