MS511 Deployed Middleware Support Unit Operations Procedures

Permalink:

https://documents.egi.eu/document/1134

Document #:

EGI-doc-1134-v6

Document type:

Submitted by:

Unknown

Updated by:

Erika Swiderski

Document Created:

09 May 2012, 10:09

Contents Revised:

07 Aug 2012, 15:03

Metadata Revised:

07 Aug 2012, 15:03

Abstract:

This document is an extensive update of MS502 and MS507. It provides an overview of current DMSU operational procedures. Agreed changes in the relationship to technology providers, in particular the ticket follow-up are discussed. Metrics evaluating both DMSU and TP performance are presented. Finally, a proposal of reorganisation of the EGI software support is outlined.

Files in Document:

• EGI-MS511-final.doc (438.5 kB)

Topics:

• Finished Projects:EGI-InSPIRE

Authors:

• Ales Krenek
• Zdenek Sustr

Keywords:

MS511 Deployed Middleware Support Unit Operations Procedures

Related Documents:

• EGI-doc-1208: Feedback on MS511