MS425 Operational Level Agreements (OLAs) within the EGI production infrastructure

Permalink:

https://documents.egi.eu/document/1712

Document #:

EGI-doc-1712-v4

Document type:

Submitted by:

Unknown

Updated by:

Unknown

Document Created:

26 Apr 2013, 08:13

Contents Revised:

29 May 2013, 11:14

Metadata Revised:

29 May 2013, 11:14

Abstract:

MS425 describes the purpose and contents of the Resource Centre Operational Level Agreement, the Resource Provider Operational Level Agreement and the EGI.eu Operational Level Agreement.
The document provides information about the technical tools developed and deployed for service level monitoring and reporting, the existing processes for service level management and the work plan for PY4.

Files in Document:

• MS425 v2.0 (EGI-MS425-v2.docx, 129.2 kB)

Topics:

• Finished Projects:EGI-InSPIRE
• Activities:Operations

Authors:

• Unknown

Keywords:

Service level management Operational Level Agreement