Service Design and Transition Package: Template and Guide

Permalink:

https://documents.egi.eu/document/2550

Document #:

EGI-doc-2550-v13

Document type:

Internal document

Submitted by:

Sy Holsinger

Updated by:

Sy Holsinger

Document Created:

14 Jul 2015, 12:01

Contents Revised:

18 Feb 2016, 17:38

Metadata Revised:

18 Feb 2016, 17:38

Abstract:

A template for creating a service design and transition package (SDTP) for any new or changed service within the EGI Service Portfolio. This template provides a structure to be applied for defining and documenting a service design and transition package, which will be used by the SSB and governing bodies to plan/extend the EGI service portfolio and implement a new service. This template is based on the template provided by the FitSM standard.
A guide has also been provided to support anyone responsible for completing a SDTP for a given service.

Files in Document:

• Guide_EGI-SDTP_v3.docx (327.3 kB)
• Guide_EGI-SDTP_v3.pdf (526.9 kB)
• Template_EGI-SDTP_vfinal.docx (320.6 kB)

Topics:

• EGI.eu
• Activities:Strategy and Policy

Authors:

• Sy Holsinger

Keywords:

sdtp ssb fitsm template guide