Service Design and Transition Package (SDTP): Template and Guide

Permalink:

https://documents.egi.eu/document/2550

Document #:

EGI-doc-2550-v18

Document type:

Internal document

Submitted by:

Sy Holsinger

Updated by:

Sy Holsinger

Document Created:

14 Jul 2015, 12:01

Contents Revised:

29 Mar 2016, 18:20

Metadata Revised:

29 Mar 2016, 18:20

Abstract:

A template for creating a service design and transition package (SDTP) for any new or changed service within the EGI Service Portfolio. This template provides a structure to be applied for defining and documenting a service design and transition package, which will be used by the SSB and governing bodies to plan/extend the EGI service portfolio and implement a new service. This template is based on the template provided by the FitSM standard.
A guide has also been provided to support anyone responsible for completing a SDTP for a given service.

Files in Document:

• Guide_EGI-SDTP_v4.docx (332.0 kB)
• Guide_EGI-SDTP_v4.pdf (539.4 kB)
• Template_EGI-SDTP_vfinal.docx (323.4 kB)

Topics:

• Activities:Strategy and Policy
• EGI.eu

Authors:

• Sy Holsinger

Keywords:

sdtp ssb fitsm template guide