EGI Document 49-v8

MS403 - EGI Helpdesk and the NGI Support Units

Permalink:
https://documents.egi.eu/document/49
Document #:
EGI-doc-49-v8
Document type:
Status:
FINAL
Submitted by:
Torsten Antoni
Updated by:
Erika Swiderski
Document Created:
29 Jun 2010, 12:06
Contents Revised:
08 Nov 2010, 12:18
DB Info Revised:
31 May 2011, 16:24
Viewable by:
  • Public document
Other Versions:
EGI-doc-49-v7
08 Nov 2010, 12:17
EGI-doc-49-v6
08 Nov 2010, 11:44
EGI-doc-49-v5
01 Oct 2010, 13:35
EGI-doc-49-v4
02 Sep 2010, 16:10
EGI-doc-49-v3
04 Aug 2010, 18:38
EGI-doc-49-v2
22 Jul 2010, 19:04
EGI-doc-49-v1
01 Jul 2010, 09:28
Abstract:
This document aims at giving an overview of the infrastructure that is in place in EGI to support its
users. The support infrastructure consists of a central part dealing with global issues and regional
and topical subsystems inside various activities and in the NGIs. The central helpdesk also acts as a
relay between the different areas of support.
Files in Document:
Topics:
Referenced by:
  • EGI-doc-159: Feedback on MS403

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