MS418 Operational Level Agreements (OLAs) within the EGI production infrastructure

Permalink:

https://documents.egi.eu/document/1057

Document #:

EGI-doc-1057-v11

Document type:

Submitted by:

Georgios Fergadis

Updated by:

Georgios Fergadis

Document Created:

14 Mar 2012, 14:05

Contents Revised:

01 Jun 2012, 10:20

Metadata Revised:

01 Jun 2012, 10:36

Abstract:

MS418 describes the purpose and content of the Resource Centre Operational Level Agreement and of the Resource Provider Operational Level Agreement. The EGI.eu OLA, which is currently being drafted, is also presented..
The document also provides information about the technical tools developed and deployed for service level monitoring. The further tool extensions that are still needed to report on performance of all main infrastructure services in the infrastructure, and the procedures involved in the availability calculation process are described.

Files in Document:

• MS418 v1 pdf (EGI-MS418-v1.0.pdf, 361.2 kB)
• MS418 v1 word (EGI-MS418-v1.0.docx, 118.6 kB)

Topics:

• Activities:Operations

Authors:

• Georgios Fergadis

Related Documents:

• EGI-doc-1131: Feedback on MS418