EGI Document 2733-v8

EGI Corporate Service Level Agreement

Document #:
EGI-doc-2733-v8
Document type:
Other
Submitted by:
Unknown
Updated by:
Malgorzata Krakowian
Document Created:
11 Jan 2016, 16:44
Contents Revised:
27 Nov 2018, 10:38
Metadata Revised:
27 Nov 2018, 10:38
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  • Public document
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Other Versions:
EGI-doc-2733-v7
27 Mar 2018, 16:53
EGI-doc-2733-v6
03 Oct 2017, 12:05
EGI-doc-2733-v5
02 Dec 2016, 09:41
EGI-doc-2733-v4
24 Oct 2016, 09:20
EGI-doc-2733-v3
17 May 2016, 11:42
EGI-doc-2733-v2
13 Jan 2016, 15:39
EGI-doc-2733-v1
11 Jan 2016, 16:44
Abstract:
This Corporate Level service level agreement (SLA), the Agreement, is valid for all services provided to support business processes according to the current valid Customer service catalogue, if no other agreements are in place. The Agreement may be extended or replaced by specific SLAs
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