EGI Corporate Service Level Agreement

Permalink:

https://documents.egi.eu/document/2733

Document #:

EGI-doc-2733-v3

Document type:

Other

Submitted by:

Unknown

Updated by:

Unknown

Document Created:

11 Jan 2016, 16:44

Contents Revised:

17 May 2016, 11:42

Metadata Revised:

17 May 2016, 11:42

Abstract:

This Corporate Level service level agreement (SLA), the Agreement, is valid for all services provided to support business processes according to the current valid Customer service catalogue, if no other agreements are in place. The Agreement may be extended or replaced by specific SLAs

Files in Document:

• EGI Corporate SLA v1.2.docx (116.0 kB)

Topics:

• Activities:Operations
• EGI.eu
• EGI

Authors:

• Unknown