EGI Document 2733-v7

EGI Corporate Service Level Agreement

Permalink:
https://documents.egi.eu/document/2733
Document #:
EGI-doc-2733-v7
Document type:
Other
Submitted by:
Unknown
Updated by:
Unknown
Document Created:
11 Jan 2016, 16:44
Contents Revised:
27 Mar 2018, 16:53
Metadata Revised:
27 Mar 2018, 16:53
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Other Versions:
EGI-doc-2733-v9
30 Aug 2024, 09:45
EGI-doc-2733-v8
27 Nov 2018, 10:38
EGI-doc-2733-v6
03 Oct 2017, 12:05
EGI-doc-2733-v5
02 Dec 2016, 09:41
EGI-doc-2733-v4
24 Oct 2016, 09:20
EGI-doc-2733-v3
17 May 2016, 11:42
EGI-doc-2733-v2
13 Jan 2016, 15:39
EGI-doc-2733-v1
11 Jan 2016, 16:44
Abstract:
This Corporate Level service level agreement (SLA), the Agreement, is valid for all services provided to support business processes according to the current valid Customer service catalogue, if no other agreements are in place. The Agreement may be extended or replaced by specific SLAs
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