EGI Document 3422-v5
EOSC-hub D4.2 Operational Infrastructure Roadmap
- Public document
- The document describes the common operational framework, based on the FitSM standard, for controlling, operating and delivering the EOSC-hub services.
It provides an overview of the initial state of operations within the participating key e-Infrastructures at the beginning of the project, the consequent operations coordination work to harmonize activities and plans for service delivery within the project, the IT Service Management processes and the services that support them.
At the time of writing this deliverable, not all the processes have completed their definition and implementation, so we also outline a plan until the end of the project to have the ITMS fully implemented.