EGI Document 661-v7

D3.3 User Community Support Process

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Richard McLennan
Updated by:
Richard McLennan
Document Created:
07 Jul 2011, 15:41
Contents Revised:
07 Sep 2011, 11:03
Metadata Revised:
07 Sep 2011, 11:03
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07 Sep 2011, 11:01
07 Sep 2011, 10:59
The document aims to serve as an important asset for potential users of the European Grid Infrastructure to understand the scope and level of support that they can expect from EGI. This also constitutes a handbook for NGIs that wish to provide support services for users and that would like to join their national efforts to the complex landscape of EGI user support mechanisms.
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