EGI Document 763-v4
D4.3 EGI Operations Architecture: Grid Service Management Best Practices
- Permalink:
- https://documents.egi.eu/document/763
- Document #:
- EGI-doc-763-v4
- Document type:
- Submitted by:
- Tiziana Ferrari
- Updated by:
- Tiziana Ferrari
- Document Created:
- 31 Aug 2011, 01:25
- Contents Revised:
- 24 Nov 2011, 01:29
- Metadata Revised:
- 24 Nov 2011, 01:29
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- Public document
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EGI-doc-763-v8
02 Dec 2011, 11:39 |
EGI-doc-763-v7
02 Dec 2011, 11:38 |
EGI-doc-763-v6
30 Nov 2011, 02:47 |
EGI-doc-763-v5
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EGI-doc-763-v3
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- Abstract:
- The document defines the EGI Operations Business Service Catalogue, the related Service Units. It also describes the adopted operations service management best-practices, it analyses the level of conformance to the ITIL stages and processes for IT Service Management, and the existing gaps.
- Files in Document:
-
- D4.3 v1.1 (clean) (EGI-D4.3-v1.1-clean.docx, 267.4 kB)
- D4.3 v1.1 (track changes) (EGI-D4.3-v1.1-track.docx, 267.2 kB)
- Authors:
- Referenced by:
- EGI-doc-875: Feedback on D4.3
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