EGI Document 763-v5
D4.3 EGI Operations Architecture: Grid Service Management Best Practices
- Public document
- The document defines the EGI Operations Service Asset and the related providers and users. It also describes the adopted operations service management best-practices, it analyses the level of conformance to the ITIL stages and processes for IT Service Management, and the existing gaps.
- Files in Document:
- D4.3 v1.2 (EGI-D4.3-v1.2.docx, 264.8 kB)
- Referenced by:
- EGI-doc-875: Feedback on D4.3