EGI Document 2302-v1 Service Management Plan

Document #:
Document type:
Internal document
Submitted by:
Sy Holsinger
Updated by:
Sy Holsinger
Document Created:
02 Oct 2014, 22:50
Contents Revised:
02 Oct 2014, 22:50
Metadata Revised:
31 Jul 2015, 14:01
Viewable by:
  • Public document
Modifiable by:

Quick Links:
Latest Version

Up to date version of this document can be found under:

The purpose of this Service Management Plan is to provide clear direction and to include all aspects of ITSM processes, plans, and roles and responsibilities regarding’s approach to establishing, delivering and supporting services. The contents of this plan are based on the FitSM-1:2013 standard.

Files in Document:

DocDB, Contact: Document Database Administrators