EGI Corporate Service Level Agreement

Permalink:

https://documents.egi.eu/document/2733

Document #:

EGI-doc-2733-v4

Document type:

Other

Submitted by:

Unknown

Updated by:

Yannick Legre

Document Created:

11 Jan 2016, 16:44

Contents Revised:

24 Oct 2016, 09:20

Metadata Revised:

24 Oct 2016, 09:20

Abstract:

This Corporate Level service level agreement (SLA), the Agreement, is valid for all services provided to support business processes according to the current valid Customer service catalogue, if no other agreements are in place. The Agreement may be extended or replaced by specific SLAs

Files in Document:

• EGI Corporate SLA v1.2-4.docx (116.4 kB)

Topics:

• EGI.eu
• EGI
• Activities:Operations

Authors:

• Unknown